Return & Exchange Policy
Your satisfaction matters to us. Please review our return and exchange policy carefully before requesting a replacement or reporting an issue with your order.
Important Notice
If your order arrives damaged, defective, incorrect, or has any manufacturing issue, you must contact our support team within 48 hours of delivery. Requests submitted after this period may not be eligible for review, as we cannot verify issues reported after extended use or possession.
Contact SupportEligible Returns
Returns or replacements are considered only for products that arrive damaged, defective, or incorrect due to our error.
Inspect Your Order
Please inspect your package immediately after delivery and report any issues as soon as possible to help us resolve them quickly.
Evidence Required
To process your request, our team may ask for clear photos of the product, packaging, shipping label, and the reported issue.
Non-Returnable Items
Used, washed, worn, altered, or incorrectly ordered size items are not eligible for return or exchange.
Size Selection
Please review the product description and size guide carefully before placing your order, as size-related preferences are not considered manufacturing defects.
Return Shipping
If a return is approved, customers may be responsible for return shipping costs unless the issue was caused by our mistake.
Replacement Process
Contact Our Team
Submit your request within 48 hours of delivery through our Contact Us page.
Verification
Our support team will review the details and may request additional photos or information.
Resolution
If approved, we'll arrange a replacement or provide the most suitable solution based on the issue.